Omnichannel Inbox, 5 Channels
Every customer conversation from one inbox
Portfolio
CRM
Smarter Customer Acquisition, Service & Analytics
One platform for the sales pipeline, omnichannel communication, WhatsApp AI, and core banking integration.
- Year Started
- 2026 Year Started
- Support
- 24 /7 Support
- Digitally Recorded
- 100 % Digitally Recorded
- System Uptime
- 99.9 % System Uptime
Key Capabilities
Smarter Customer Acquisition, Service & Analytics
AI Auto Reply 24/7
Automatic replies, consistent at any hour
Lead Acquisition Web Scraper
New leads gathered automatically, enriched by AI
Digital RKH/LKH on Mobile
Account officer plans and reports from a phone
Loan Approval System Integration
A closed lead syncs straight into the credit process
Sales Pipeline
Track a lead from arrival to disbursement
One App for Every Customer Interaction
CRM came out of a need to bring together an exploding volume of digital customer contact (WhatsApp inbound above 80% of the total) and account officer administration that was still manual. This 13-module platform has AI on duty around the clock, audit by default, and PII masking built in. Customer messages are handled by AI, account officer activity is planned through RKH/LKH, and a lead runs from the pipeline to disbursement in sync with the Loan Approval System.
Dashboard
Deals
Scrapper
Why This Solution
Strategic Advantages
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Replaces Excel and Paper
One source of data, not a set of separate tools
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Human in the Loop
Financial decisions stay under human review
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Mobile First
Built for account officers in the field
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Compliant with the Data Protection Law & POJK
PII masking and an audit trail, built in
Begin Your Digital Transformation With Us
Bring Customer Acquisition, Service, and Analytics Together
Smarter Customer Acquisition, Service & Analytics
